Claims Investigation Agency: Trusted Surveillance with a Global Reach
- Bloom Magazine
- May 1, 2023
- 2 min read
For over three decades, Claims Investigation Agency (CIA) has stood at the forefront of workers’ compensation investigations, setting the standard in integrity, innovation, and results. Founded in 1987, CIA is one of Florida’s longest-standing investigative firms, delivering reliable and defensible evidence to insurance defense clients through the strategic use of advanced technology and a global network of professionals.
As a family-owned business, CIA operates with the kind of care and accountability that only comes with legacy. From covert body-worn cameras that capture high-quality interior footage to 24-hour static unmanned surveillance units, CIA equips its investigators with tools that not only document the facts but help legal teams build stronger cases. The agency’s reach spans over 100 countries, making them uniquely capable of handling everything from simple domestic inquiries to highly customized, multinational investigations.
“At CIA, we don’t just conduct investigations—we become strategic partners in our clients’ legal journeys,” says Anailis Diaz, Marketing Director of CIA. “Workers’ compensation cases can be nuanced and complex, and our team is equipped with the specialized training to uncover the truth efficiently and professionally.”
With more than 30 years of focused expertise in insurance defense, CIA’s investigators understand the unique demands of the workers’ comp landscape. They operate with discretion, urgency, and an unwavering commitment to the facts—backed by a deep understanding of what’s at stake for both the injured worker and the employer.
“Our investment in innovation is what sets us apart,” Diaz adds. “Whether it’s unmanned monitoring systems or boots on the ground across continents, we ensure our clients have access to cutting-edge resources that can make or break a case.”
Claims Investigation Agency’s mission has always been rooted in integrity, professionalism, and results. Today, that mission continues to evolve with the changing needs of the industry. With a strong foundation, forward-thinking leadership, and a trusted global network, CIA remains a powerful ally to claims professionals navigating today’s most pressing investigative challenges.
FOR MORE INFORMATION, CONTACT:
Anailis Diaz, GMBA
Marketing Director | Claims Investigation Agency
O: 1-844-321-CLAIMS
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