Field Case Managers: Prioritizing Patient Dignity and Recovery Through Exceptional Case Management

In an exclusive interview with Teddy Gonzalez, founder of Field Case Managers, Inc. (FCM), Bloom Magazine had the opportunity to learn more about the mission behind this Miami-based company and its unwavering dedication to guiding injured workers through recovery with compassion, clarity, and care.

Field Case Managers was born from a simple yet powerful belief: everyone deserves to be treated with dignity, especially during their most vulnerable moments. With years of experience in the workers’ compensation field, Teddy Gonzalez saw firsthand the difference that strong case management can make—not just in navigating the complex healthcare system, but in changing someone’s outcome entirely.

“At FCM, we focus on improving patient outcomes through high-quality case management,” Teddy shared. “That means more than just coordinating care—it means showing up for people, advocating for their health, and helping them safely return to work with the support they deserve.”

What sets FCM apart is their personalized, hands-on approach. The team works closely with medical providers, insurance carriers, employers, and injured workers to create a seamless care experience. Whether it’s arranging appointments, tracking treatment progress, or troubleshooting roadblocks, FCM is involved every step of the way.

“Effective care coordination is at the core of what we do,” said Teddy. “We streamline the process so injured workers don’t feel overwhelmed or alone. We believe that when care is connected, outcomes improve—and that’s our north star.”

Transparent communication is another cornerstone of FCM’s approach. The team provides regular updates, clear documentation, and open lines of communication between all parties involved in a claim. That level of responsiveness not only fosters trust but also keeps cases moving forward efficiently.

“Communication builds trust, and trust builds results,” Teddy emphasized. “When everyone’s on the same page—from the adjuster to the employer to the provider—we see real progress. It’s all about collaboration.”

Over the years, Field Case Managers has earned a reputation for going above and beyond. Whether managing complex injuries or guiding straightforward recoveries, they treat every case with care, urgency, and humanity. It’s that commitment to excellence—and to the people at the heart of every case—that continues to set FCM apart.

“Our job is to walk beside our patients and make sure they don’t fall through the cracks,” Teddy added. “We advocate fiercely for their care, and we celebrate when they return to work healthier and stronger.”

To learn more about Field Case Managers or to make a referral, you can contact their team at 786.471.4271 or email referrals@FieldCaseManagers.com.