Ashley Barringer: Telephonic Nurse Case Manager with USIS/Davies

For Ashley Barringer, nursing isn’t about titles or settings. It’s about connection. As a Telephonic Nurse Case Manager with USIS/Davies, she has spent the past nine years supporting the Palm Beach County Sheriff’s Office team, handling medical and orthopedic workers’ comp claims with a level of compassion and clarity that makes a lasting difference.

“I love that while I may not be physically giving patients medicine or treatments anymore, I’m still making a difference,” she says. “Claimants often tell me that I made the workers’ comp process easier, and that’s the best kind of feedback.”

Ashley’s journey in healthcare began in 2001 as an LPN. She started in a hospital, moved to a surgeon’s office, and then spent eight years in leadership at Advent Centra Care. But it’s her role in workers’ comp that has given her a unique sense of purpose, advocating for injured workers from behind the scenes.

“Being proactive and clear in communication is everything,” she explains. “Some days I might be coordinating surgery for one person, and other days I’m managing small updates across 25 different files. There’s never a dull moment.”

She’s seen the industry evolve, especially with the rise of telehealth. “Virtual visits are here to stay,” she says. “But not everyone is on board yet. Adjusters, TCMs, even claimants. There’s still a learning curve, and part of my role is helping bridge that gap.”

Ashley’s grounded approach is shaped by personal resilience. In late 2024, she was diagnosed with early-stage breast cancer. The experience was life-altering and deepened her empathy. “You really don’t know what someone’s going through unless you’ve been there yourself,” she says. “It’s made me a better nurse and a better friend.”

Outside of work, she’s all about balance. Mornings start with black coffee or iced matcha, depending on the season. Evenings often involve hikes, Peloton rides, or trips to the dog park with her beloved beagle, Lily. “Lily is my world,” she beams. “She makes me smile the most.”

Ashley finds joy in the little things like wide-leg Levi’s, local travel, and reading. She averages about 100 books a year. She’s proud of winning the Beverly Boesch Legacy Award in 2022 and equally proud of getting into hiking and camping, though she jokes she wishes she’d started sooner.

Asked to describe herself in three words, Ashley says, “Content, capable, organized.” Her biggest strength? Resilience. Her biggest lesson? “Work pays the bills, but it shouldn’t drain your happiness. Don’t let it become your whole life.”

With heart, humor, and a healthy dose of perspective, Ashley Barringer reminds us that even behind the scenes, there are people making a powerful difference. One phone call, one patient, and one honest conversation at a time.