Kimberly McKinney: Contractor at WorkWell

For Kimberly McKinney, healing isn’t something that happens in a single moment. It’s a journey, and she’s honored to walk it alongside others. As a contractor with WorkWell, Kimberly brings more than two decades of therapy experience to her current role providing onsite injury management and therapy to employees. And for the past five years, she’s found her true calling in the world of injury management, with a total of seven years working in workers’ compensation treatment.

“I love being able to walk alongside employees through every step, from the moment they’re injured until they’re 100% again,” Kimberly says. “I get to attend doctor’s appointments, help with therapy, and communicate with everyone involved, from adjusters to supervisors, to make sure care is seamless and personalized.”

That communication piece is at the heart of what she does. “Hands down, communication is the most important skill in my job,” she explains. “Employees need to understand what’s happening, from restrictions to appointments, and I need to be the bridge between all the moving parts.”

Kimberly’s work isn’t confined to a desk or a predictable schedule. “There’s no such thing as a typical week,” she says with a smile. “I might be completing functional job descriptions one minute and helping an injured employee the next. That’s part of what makes this job amazing.”

She brings a unique perspective to injury care, not just as a physical and occupational therapist, but also as a certified emergency medical responder. “It means I’m often the first person employees see after an injury, and I can be with them through the entire recovery process,” she says. “It’s full-circle care.”

Her passion for helping others started early, and she’s never looked back. “I always knew I wanted to be a therapist,” she says. “But I had no idea this industrial rehab world even existed. Now I can’t imagine doing anything else.”

Outside of work, Kimberly finds joy in life’s simple pleasures like baking bread, reading, and spending time with her four children. Her day starts with prayer and meditation, and she’s quick to name her kids and a good cup of coffee as the two things that make her smile most. “Honestly, any time I’m with my kids is when I’m happiest,” she says. “Location doesn’t matter. Though the beach is definitely a bonus.”

Her outlook is grounded in humility and growth. “The best advice I ever received was, ‘Take it day by day,’” she shares. “When I started on the injury management side, I was terrified of getting something wrong. But learning that it’s okay to not have all the answers right away gave me the confidence to keep going.”

Kimberly’s story is a reminder that healing isn’t just physical. It’s emotional, logistical, and deeply personal. Whether she’s lacing up her steel-toe boots or walking a colleague through a complex claim, Kimberly McKinney brings care, clarity, and compassion to every step of the journey.